NicheSitePROFree search check
By industry

Restaurants and cafes

Independent restaurants run on thin margins, and the apps that bring orders also keep a share. DoorDash lists marketplace commissions of 15%, 25% or 30%, and the restaurant does not get the customer's details. (DoorDash merchant pricing.)

15–30%

of each delivery order goes to the app as commission

Source: DoorDash merchant pricing page

What owners say they need

  • Fewer orders lost to app commissions, and a customer list of their own.
  • Help on the phone. People still call about reservations, hours and the menu, and calls go unanswered during service.
  • Staff. In a 2026 survey of 380+ independent operators, 49% reported a staffing shortfall. (James Beard Foundation, 2026 Independent Restaurant Industry Report.)
  • Fewer tools, used well. The same report found that moderate, intentional technology users did better than both low and high adopters.

What we build

  • A direct ordering link on your site, Google listing and every post, using the ordering page your register or delivery partner already gives you where there is one.
  • Posts and Google updates timed for your slow days, from one photo you send.
  • A rewards rule that favors quiet days, run in the loyalty tool you already have.
  • After-hours answers for hours, menu and holiday dates, with reservations and large orders passed to you.
  • Group and office order requests that arrive complete.
  • Training sheets for new staff in English and Spanish.

What we will not do

  • Guess at allergy or ingredient questions. Those always go to a person.
  • Add another tablet to your counter.
  • Post or reply without your approval.

Start with a free search check

Tell us about your business. We read what Google and AI assistants read about you today and email back the first three things to fix. No call.