By industry
Auto repair and detailing shops
Cars are staying on the road longer. The average vehicle in the US was 12.8 years old in 2025. (S&P Global Mobility.) The work is there, but customers are putting it off. In a survey of almost 700 general repair shops, 54% said fewer customers come in regularly for maintenance. (OEC, U.S. General Auto Repair Shop Survey, September 2025, as reported by MOTOR.)
54%
of repair shops say fewer customers come in regularly for maintenance
Source: OEC, U.S. General Auto Repair Shop Survey, September 2025, almost 700 shops, as reported by MOTOR
What owners say they need
- Customers who come back for maintenance, not only when something breaks.
- Approvals that do not stall. In the same survey, 49% of shops said customers are more cautious about approving work that is not required.
- Relief on costs. The high cost of parts, equipment and technology is the single greatest challenge shops report. (Auto Care Association and Hanover Research, Repair Shop Study, March 2026.)
- Technicians. The same study names finding and keeping skilled technicians among the industry's biggest challenges.
What we build
- Calls and texts answered while you are under a car and after hours: your hours, the makes and services you handle, and an appointment request passed to you.
- Maintenance reminders for customers who have agreed to hear from you, where your shop software does not already send them.
- A polite follow-up on work a customer put off, drafted for your approval.
- Your hours, services and price ranges kept correct on your site, your Google listing and the directories.
- Your registered business name, registration number and phone number on your site and every online ad, as the California Bureau of Automotive Repair requires.
- Review requests sent to every customer alike, and a reply drafted for each review for your approval.
- Before-and-after photos from detailing and body work turned into the week's posts, and job posts when you are hiring.
What we will not do
- Diagnose a car or quote a firm price online. In California the customer gets an estimate from you before any work starts.
- Treat a form or a message as permission to start work. The customer authorizes repairs with you.
- Promise a completion time or a warranty you have not set.
- Write, buy or filter reviews.
- Hold your domain or your Google listing.
Start with a free search check
Tell us about your business. We read what Google and AI assistants read about you today and email back the first three things to fix. No call.